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Postindustrial Business Theory
The Quality Movement   Suggest a Link
An Overview of Continuous Quality Improvement (Office for Continuous Quality Improvement, U. Maryland)
Glossary of Continuous Improvement (Arizona State U.)
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Learning More About CQI
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Bertha Velazquez and Helen D. Wiesehan, "Deming's 14 Points for the Transformation of Management" (1996) ("half a world away, Deming's name had become synonymous with Japanese quality. His methods dramatically altered the economy of Japan. In the United States, however, he was virtually unknown. . . . Deming's goal in formulating
Lon Wagner, Inside Total Quality Management (1995) (series of newspaper articles on the history and principles of TQM) (Virginian-Pilot / Landmark Communications, Inc.)

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